Ryanair has certainly been making a few noteworthy changes for travellers, from allowing more hand luggage (free of charge!) to adding brand new destinations and even having a little change of heart to improve its customer service and image. Here’s what you need to know.
Last week, Ryanair CEO Michael O’Leary held a press conference in London to tell the world about the new direction that Ryanair is taking. The airline has steadily been improving its image since the end of last year, earning some serious customer service points. More hand luggage is just the beginning of the airline’s efforts to burnish a seriously tarnished image.One cabin bag per passenger weighing up to 10kg with maximum dimensions of 55cm x 40cm x 20cm, plus 1 small bag up to 35 x 20 x 20 cms.
Michael O’Leary confirmed that the airline’s new strategy was proving effective. Bookings for Ryanair flights are up 5% in the next four months, compared to the same period last year.
What are Ryanair’s objectives? To fly 81.5 million passengers this year and 120 million passengers within five years. Ryanair also hopes to open 8 new bases in 2014 with flights to 9 new airport. Which ones? That we don’t know, but we can assure you that we’ll keep you informed as soon as we do know.
Another announcement: Ryanair will launch a new version of its website, a sleeker and more elegant version next week, April 10th, 2014. Passengers have been pulling their hair out over Ryanair’s website for ages so the change is a welcome one. The new site will have a more convenient interface for finding the cheapest flights and just generally be less screaming. And to get to your destination? The airline is growing its fleet with 175 brand spanking new Boeing 737 aircraft starting in September.